Our Home Care Service
BCA’s Home Care Service has been providing quality Home Care Services in the Burdekin since 1978 to support frail, older people and younger people with a disability to remain living in their own home and maximise their independence.
Home Care Service provides a wide range of services to support frail, older people and younger people with a disability. Below is an outline of the different funded services available.
Commonwealth Home Support Program (CHSP)
The Commonwealth Home Support Programme (CHSP) helps senior Australians access entry-level support services to live independently and safely at home.
BCA’s Home Care Service is an approved provider for a wide range of CHSP Support Services.
What Help Can I Get?
Services that keep me well and independent
- Domestic Assistance (Help with basic chores around the house)
- Home maintenance (help with keeping your home and garden safe)
Services that allow me to interact with my community
- Transport (Community transport, transport to GP and specialist appointments)
- Social support (Social activities in a community-based group setting or accompanied activities
Services that keep me safe in my home
- Personal Care (help with Showering, self-care, hygiene and grooming)
Care Relationships and Carer Support
- In-home day respite – provides a daytime support service for carers of clients needing assisted support in the carer’s or the client’s home.
Accessing CHSP Services
To receive an assessment for CHSP Services phone My Aged Care on 1800 200 422, or visit www.myagedcare.gov.au
BCA’s Home Care Service are happy to assist you with this process. Please visit BCA Support Centre 130 Queen Street Ayr, or phone 4783 3744.
Once you have been assessed for eligibility by My Aged Care, you can commence receiving services.
How much does it cost?
Please see the 2023-12_Schedule of Fees for Service – CHSP, QCSS, BCT
Home Care Packages
Home Care Packages are for seniors with greater or more complex care needs. If you need a high level of care and support services on an ongoing basis, you could be eligible for a Home Care Package.
BCA’s Home Care Service is an approved provider for level 1, 2, 3 and 4 Home Care Packages
What Help Can I Get?
Depending on your level of Home Care Package, you can receive support services such as:
Services that keep me well and independent:
- Domestic Assistance (Help with basic chores around the house)
- Home maintenance (help with keeping your home and garden safe)
- Home modifications (Changes to your home to improve safety and access e.g. ramps and rails)
- Goods, equipment and assistive technology (Items to help you get around or adapt e.g. walking frame, shower chair
Services that allow me to interact with my community:
- Transport (Community transport, transport to GP and specialist appointments)
- Social support (Social activities in a community-based group setting or accompanied activities
Services that keep me safe in my home:
- Personal Care (help with Showering, self-care, hygiene and grooming)
- Nursing (wound management or help with medicine)
- Allied Health and therapy services (health and therapy services e.g. podiatry, physiotherapy and occupational therapy
- Specialised support (Help for people with a particular condition e.g. vision, dementia
- Meal preparation and diet (Help with feeding, meal preparation, and eating utensils
Accessing a Home Care Package
To receive an assessment for a Home Care Package phone My Aged Care on 1800 200 422, or visit www.myagedcare.gov.au
BCA’s Home Care Service are happy to assist you with this process. Please visit BCA Support Centre 130 Queen Street Ayr, or phone 4783 3744.
Once you have been assigned a Home Care Package, you can commence receiving services.
How much does it cost?
Please see the Home Care Package Fee
National Disability Insurance Scheme (NDIS)
BCA’s Home Care Service is an approved provider for a wide range of NDIS Support Services.
What Help Can I Get?
Our Registration Groups are:
- Assist Personal Activities
- Develop Life Skills
- Participate Community
- Therapeutic Supports
- Accommodation/Tenancy
- Travel/Transport
- Household Tasks
- Exercise Physiology – Personal Training
Accessing NDIS Services
To receive an assessment for NDIS Services phone NDIS on 1800 800 110, or visit www.ndis.gov.au
BCA’s Home Care Service are happy to assist you with this process. Please visit BCA Support Centre 130 Queen Street Ayr or phone 4783 3744.
Once you have been assessed for eligibility by NDIS, you can commence receiving services.
How much does it cost?
Please refer to the current NDIS Price Guide / Support Catalogue
www.ndis.gov.au/providers/price-guides-and-pricing
Queensland Community Support Scheme (QCSS)
The Queensland Community Support Scheme (QCSS) provides support to people who, with a small amount of assistance, can maintain or regain their independence, continue living safely in their homes, and actively participate in their communities.
You may be eligible for the QCSS if you are under 65 years old (or under 50 years old for Aboriginal or Torres Strait Islander people) with:
- a disability (and are not eligible for the National Disability Insurance Scheme)
- chronic illness, mental health or other condition, or
- circumstances that impact your ability to live independently in the community
What Help Can I Get?
The QCSS can provide you with support to access your community, including shopping, recreational activities, or visits to the doctor or another health professional.
It can also provide support for in your home to help you with things like:
- domestic activities like meal preparation, cleaning and household chores
- personal care, such as showering and dressing
- support to access your community, including shopping or going to the bank or the doctor
- basic home maintenance like mowing, cleaning windows or helping you with your garden.
Accessing Services
It’s easy. To apply, contact the QCSS Access Point on 1800 600 300 or email QCSSaccesspoint@ozcare.org.au. You don’t need a referral.
Whether you apply online or by phone the QCSS Access Point staff will then talk to you about how you are coping with daily living, assess your QCSS eligibility and determine the support you need to remain living independently in your home.
BCA’s Home Care Service are happy to assist you with this process. Please visit BCA Support Centre 130 Queen Street Ayr, or phone 4783 3744.
How much does it cost?
Please see the QCSS Fee Schedule 2023-12_Schedule of Fees for Service – CHSP, QCSS, BCT
BROKERED SERVICES
BCA offers Brokered Services to other organisation’s when possible such as Domestic Assistance, Social Support, Respite Care, Yard Maintenance and Transport. BCA also provides these services to Non-funded consumers, who are not eligible for any government funded programs when we have the capacity.
COMMUNITY TRANSPORT SERVICE
BCA offers a Community Transport Service for eligible clients and their carers, both locally and to Townsville. A wheelchair accessible bus or other vehicle is available to pick you up from your home in Ayr, Brandon or Home Hill on weekdays, to attend appointments and shopping. The bus service also travels to Townsville on Monday, Tuesday, Wednesday and Friday.
How much does it cost?
Other BCA Seniors Support
Programs
Home Care Service is supported by funding from:
Diana Churches
Service Manager, Home Care Service